Luka Quality Assurance Manual

The purpose of the Luka Quality Assurance Manual is to serve as the basis for the quality attributes of the products and services guaranteed by Luka members and associate members. It also gives a clear insight into the quality philosophy of all the members, and the methodology of quality control by the independent institute TÜV Rheinland Nederland BV, a partner of Luka. With this publication, Luka’s Environment and Technology Committee (Commissie Milieu & Techniek: CMT) hopes to have again achieved extra added value for the HVAC sector. Luka and those who assisted in compiling this manual have taken the greatest possible care with collecting, processing and formulating the information contained in this manual. Nevertheless, the possibility cannot be excluded here that this manual is incomplete or contains inaccuracies or errors. Therefore anyone who uses this manual and the information stated therein personally accepts the risk of this. Luka and those who assisted in compiling this manual exclude all liability for both damage that may result from the use of this information and damage that could arise as a result of the omissions, inaccuracies or errors of this manual. No part of this manual may be reproduced and/or transmitted in any form or by any means, printing, copying or otherwise, without the prior written permission of the board of Luka.

The publication of the online manual entails that the “May 2004” version is no longer applicable.

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